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ABOUT US
About Newbury IT Support
At IT Support Newbury, we understand the frustration that IT issues can cause for your business. They can create unnecessary stress and disrupt your progress. That’s why we provide personalised support, offering expert advice and tailored solutions to meet your unique needs. As your trusted IT partner, we’re here to provide professional assistance whenever you need it.
We’re proud to be a leading provider of IT support and telecoms solutions for businesses across Newbury and the surrounding areas, including Thatcham, Reading, Basingstoke, and Wantage. Whether you're an ambitious start-up or an established enterprise, our services are designed to meet the needs of businesses of all sizes.
As technology evolves, we stay ahead of the curve to ensure you have access to cutting-edge, reliable solutions. Our dedicated team works relentlessly to deliver high-quality, cost-effective IT services that empower your business to succeed and grow.
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us
24 Hour Support
We can provide your business with round the clock support and monitoring.
Our team is your team
We want you to think of us as part of your team, your own IT department.
We try hard to find a solution
We won't tell you something is impossible, instead we work to find a suitable solution.
Designed to support SME's
We care about the little guys because we're one of them as well.
We don't speak in geek
We only speak in pain old layman's terms, we don't baffle you with technobabble.
Experts in Cyber Security
Our team hold some of the highest Cyber Security qualifications available.
HIGH FIVE!
how we performed in 2024
96%
Calls Answered Within 10 Seconds
30 MIN
Average Time to Respond
1 HOUR
Average Time to Resolution
82%
First Contact Resolution
98%
Customer Satisfaction